Florida Atlantic University Libraries Interlibrary and Intralibrary Loan Policies

Owl FAU Libraries
Interlibrary and Intralibrary Loan Policies


Interlibrary loan is a service provided by the S.E. Wimberly Library to further the scholarly research of Florida Atlantic University's faculty, students and staff by obtaining library materials unavailable at our library.  So that we may expedite the process, we ask that you take a moment to read through the information listed below.

The following policies govern the use of ILL services at the Boca Raton, Jupiter, Port St. Lucie, and SeaTech campuses. Policies governing the use of ILL services at the Davie campus are available at http://ucl.broward.edu/ill.htm, and those for the Ft. Lauderdale Tower campus are available at http://www.library.fau.edu.ezproxy.fau.edu/depts/ill/illfaq.htm.


* Eligibility
* Copyright Restrictions
* Submitting Requests
* Restricted Request Types
* Problem Request Types
* Costs
* Cost Estimates
* Lending Services/Policies for Other Libraries
* Timeliness
* Notification
* Pick-Up and Return of ILL Materials
* Loan Period
* Renewals
* Overdue ILL Materials
* Intralibrary Loans
* Returning Interlibrary and Intralibrary Loans


Eligibility

FAU Libraries extend Interlibrary Loan privileges to all currently-enrolled students, faculty, and staff of Florida Atlantic University at the Boca Raton, Jupiter, Port St. Lucie and SeaTech campuses. Privileges are also granted to currently-enrolled students, faculty and staff of Palm Beach Community College (South campus), Indian River Community College, Non-native Fish Research Laboratory staff, and to distance learners from within the Florida Division of Colleges and Universities (DCU) and Florida Community College Systems. Privileges are extended to faculty, students, and full-time paid clinical faculty and researchers with UMSM@FAU.

FAU faculty, staff, and currently-enrolled students at the Davie campus should use the interlibrary loan services provided by the University/College Library, and those at the Ft. Lauderdale Tower campus should use the services at the Broward County Main Library (see links above). FAU Broward faculty, staff, and students may use the interlibrary loan services at the Boca Raton campus library, but must pick up and return materials at the Boca Raton campus library. Broward faculty and staff (only) may use ILLiad for intralibrary loan services. Any FAU-owned item located at  the Boca, Pt. St. Lucie or Jupiter campus may be ordered through ILLiad and delivered to your campus mailbox. Students at the Broward campuses should use the interlibrary loan services at their respective libraries for FAU-owned material.

Interlibrary Loan privileges are not extended to holders of Friends of the Library nor Alumni Library Card holders. These cards provide check-out privileges for items owned by the FAU Libraries only. These individuals, as well as members of the Lifelong Learning Society and other non-affiliated users, may seek ILL services at their local public library.

Copyright Restrictions

The copyright law of the United States (Title 17, U.S. Code) governs the making of Photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be used for any purpose other than private study, scholarship, or research. If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.

This institution reserves the right to refuse to accept a request for a photocopy of an item, if, in its judgment, fulfillment of the order would involve violation of copyright law.

Submitting Requests

ILLiad

ILLiad (Interlibrary Loan Internet Accessible Database) is the online resource sharing and ILL management system used by the FAU Library to send, receive, and process interlibrary and intralibrary loan requests. The system allows us to provide expedited services to our ILL users and allows users to track the progress of their requests online. ILLiad is available to users on the Boca Raton, Jupiter, Port St. Lucie, and SeaTech campuses. The libraries serving the Davie and Ft. Lauderdale Tower campuses have separate electronic ILL forms which should be used by individuals desiring delivery to those campuses:

Davie

Ft. Lauderdale Tower

ILLiad is the primary means of submitting intralibrary and interlibrary loan requests to the FAU Library. Requests may continue to be submitted through the FirstSearch databases, but patrons must be registered as ILLiad users for these requests to be processed. Printed request cards will not be accepted after April 2002.

FAU ILLiad FAQ

Restricted Request Types

Undergraduates are allowed to have a maximum of 10 active requests in the ILLiad system at any time.

The ILL Department will not order any of the following categories of materials:

  1. Items available in the FAU Library in any format, including microform or electronic.
  2. Items available on Course Reserve in the FAU Library.
  3. Textbooks required/recommended for use in classes. Textbooks are available for purchase in the FAU Bookstore.
  4. Standardized test preparation books (i.e. LSAT, GRE, MCAT, etc.)
  5. Items which the lender is charging FAU to borrow, and would cost more than the requestor has indicated that he or she is willing to pay.
Exceptions:
  1. Books listed as "Lost" in WebLUIS, provided that they do not come under categories 2-5 above.
  2. Photocopies of articles which are torn out of FAU's copy of a journal or book (if not available electronically).
  3. Photocopies of articles from FAU journals which are currently at the bindery (if not available electronically).
  4. If an item is not found on the shelf, and is not checked out, complete a “Report of Book and/or Periodical Not Found” form at the Circulation Desk. The staff will attempt to locate your material, and if it is not found, will pass your request on to ILL.
  5. A hold or recall should be placed on an FAU book which is currently checked out to another patron. If the book is not returned within 10 days, it may be ordered through ILL.

Problem Request Types

The following categories of materials may be difficult or impossible to obtain. The ILL Department will attempt to do so, but these are often subject to more restrictive lending policies at most libraries and may not be available:

  1. Non-circulating materials (often: reference books, rare or very old books, archival materials, special collections, etc.)
  2. Very new books and current bestsellers
  3. Entire issues of periodicals
  4. Audiovisual materials (videos, CDs. etc.)
  5. Genealogical materials
  6. Patents, standards, specifications, and internal corporate/technical reports
  7. Non-circulating theses and dissertations. In many cases these may be available for purchase through a service called Dissertation Express

Costs

Through membership in statewide, regional and national resource sharing consortia, the FAU Library can supply most (over 90%) ILL materials to its users without charge. All avenues for “free” loans and copies are pursued first. However, some lenders will only provide materials if a fee is paid. In these cases, the fee is passed on to the user borrowing the materials. An invoice will be presented with the material you pick up, which is payable at the Cashier’s Office or by mail.

For this reason, always indicate on the request form whether you are willing to pay for the item, and if so, the amount you are willing to pay. The library will not exceed the amount you authorize without consulting you first.

Faculty members may pay fees by expenditure transfer from their grant account number. If this option is desired a note including the grant number should be placed in the comments field of the request form.

Cost Estimates

As noted above, the Library is able to obtain over 90% of requests at no charge. In general, most libraries that do charge usually charge a flat fee ranging from $10.00 to $20.00 per book loan or photocopy. Some institutions charge more or less than this amount.

Timeliness

Obtaining materials from non-FAU libraries may take from 2-4 weeks. The turn-around time is usually less for items coming from within the state of Florida (where most libraries are part of a statewide courier service), and more coming from out-of-state libraries, which are usually sent by USPS.

Typically, intralibrary loan (materials owned by one of the FAU branch campuses) takes from 2-5 business days, assuming the material is on the shelf and not checked out to another person. Please plan your research accordingly.

Notification

The ILLiad system provides e-mail notification to people when their materials arrive. All registered users must have a Florida Atlantic University e-mail account to insure proper notification. E-mail accounts are provided automatically for all students from the point of application to the University. To find out what your username is, also known as FAUNetID, go to MyFAU and click on Account information then select How To Look Up Your FAUNet ID. This will take you to a secure site where you can enter your Social Security number and your six-digit PIN. Your PIN, unless you've changed it, is 2 zeros followed by the 2-digit day and 2-digit year of your birth (if your birthday were August 4, 1987 your PIN would be 000487). Once you've entered your SSN and PIN, the system provides you with your username. Your initial password will be the same as the PIN you had entered.

Pick-up and Return of ILL Materials

ILL materials should be picked up at the Circulation Desks at the Boca Raton, Jupiter, and Port St. Lucie campus libraries. Materials should be picked up as soon as possible to allow for maximum length of use. Another person may pick up your material for you, provided that you have designated this person to do so in ILLiad, and he or she presents your library card or Owlcard. Books should also be returned at the Circulation Desk. Books for users at the SeaTech campus will be charged out on their card number, and sent by courier to the SeaTech office. They should be returned to the ILL Office at the Boca Raton campus library, using the same packing materials they were sent in. Photocopies obtained through ILL do not have to be returned.

Loan Period

The loan period for borrowed materials is determined by the supplier. You may usually have the item for 2-4 weeks from the time of receipt. Any special requests by the lending institution must be honored, for example, “14 day Loan,” “No Renewals,” or “In-Library Use Only.” Please note that although your library card might entitle you to semester or academic year loans for books owned by FAU, these loan periods do not apply to materials borrowed from other libraries. Please observe the due date on the book band covering the ILL book. Do not remove the book band!

Renewals

Materials borrowed from other libraries may only be renewed with the permission of the lending library. If you want us to request the renewal of an ILL book, log into your ILLiad account 10 days or less prior to the original due date, and select "View/Renew Checked Out Items." Select the item you’d like to renew and click on the "Request Renewal" button. No renewals will be requested if the material is already overdue. Check your account in 2-3 days to see if the item has been renewed and what the new date is, or if the request has been denied. If the renewal request is denied, the book must be returned on the original due date. Since the FAU Library does not own the book, we have no jurisdiction over lending libraries’ due dates.

Individual items may not be borrowed more than once per semester through Interlibrary Loan. ILL does not support long-term borrowing of materials from other libraries. If an item is needed for an extended period, the FAU Libraries Collection Development Coordinator or Campus Librarian should be contacted to investigate purchasing it for the FAU Libraries collection.

Overdue ILL Materials

Overdue materials borrowed from non-FAU libraries damage our relationships with the lending libraries, and jeopardize our ability to borrow items from them in the future. ILLiad will notify users up to 3 times to return overdue ILL materials. On the third notification, ILLiad and FAU Library privileges will be suspended, and users will be responsible for any associated overdue and/or replacement costs.

Please understand that returning materials by the due date is your responsibility. Any attempts we make to contact you are a courtesy, and our failure to do so, or your missing our notices for any reason, do not release you from your responsibility to return the materials on time.

Intralibrary Loans

Intralibrary Loan is a service enabling users to have books and photocopies sent from other FAU branches. If a book or article located at the Jupiter/ MacArthur campus library or Port St. Lucie campus library is needed, the user may request it through ILLiad. The Boca Raton campus library sends requested materials to these branches (and SeaTech) as well. Since these books are owned by FAU, normal checkout periods apply. This service is available to anyone who is eligible for an FAU library card. Books requested from the Davie (University/College Library) and Ft. Lauderdale Tower (Broward County Main Library) campus libraries are considered interlibrary rather than intralibrary loans, but renewals may be requested if borrowed materials are needed for a longer period. Broward faculty and staff may use ILLiad to order any FAU-owned material. The requested material will be delivered to your campus mailbox. Students at the Broward campuses must use their respective libraries to order FAU-owned material.

Returning Interlibrary and Intralibrary Loans

All interlibrary and intralibrary loan borrowed materials should be returned to the circulation desk at the location you picked them up. Unless otherwise noted, photocopies of articles do not need to be returned. SeaTech users should return both interlibrary and intralibrary loan books to the ILL office in the Boca Raton campus library (LY 133) via the OE Courier and campus mail, using the padded envelope or box the material was sent in.


Questions regarding public service policies should be directed to Dawn Smith, Assistant Director of Public Services.


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