FAU Libraries
Access Services


FAU Libraries Access Services

Building 3, LY 137
Boca Raton Campus

Phone: (561) 297-6911
E-mail: lycirc@fau.edu

Florida Virtual Campus (FLVC)

Library Services & Policies for
Distance Learning Students

Florida Atlantic University offers a variety of undergraduate and graduate-level distance learning courses. The FAU Libraries provide library services to students enrolled in these courses.

Students who are enrolled in the current term and are registered for only FAU distance learning courses are eligible for these services.

The OWL Card

FAU Owl CardThe FAU OWL Card is your library card and is required to use library services.  It provides a 14-digit number that is used to access many library services.

To obtain an OWL Card, visit any of the Owl Card offices on FAU's partner campuses. To get one without visiting an FAU campus, please fill out the online application.

Once a card is obtained, activate it by calling the Libraries' Access Services at (561) 297-6911 or e-mailing lycirc@fau.edu.

Online Library Resources

Use your activated OWL Card to log on to OffCampus Connect / EZproxy for authentication purposes and to use online library resources from off campus.

Visit the Libraries' Distance Learning LibGuide for links to commonly used online library resources and materials.

Borrowing Privileges

FAU distance learning students have borrowing privileges based on their patron category.  Undergraduate students have three weeks to borrow their books and can renew them online before their due date.  For specific information, see the Access Services Borrowing Privileges page. 

UBorrowUse UBorrow to request books that not owned by FAU but are available from other Florida state university libraries.  Begin by searching for materials in the Library Catalog and then follow the UBorrow link.  Users can request to receive their book at a specific FAU campus library and will be e-mailed when it is available for pick up.  See UBorrow FAQs for more information.

In addition, distance learning students can borrow library materials at other Florida state universities and community colleges libraries, as provided by a state-wide reciprocal borrowing agreement.  Present an activated OWL Card to obtain borrowing privileges.  For additional information, visit the State University or Florida College nearest you.

Reference AssistanceAsk a Librarian

Students can receive reference assistance by phone, online, or by e-mail. Contact the Reference Department at (561) 297-3785, go to its online Ask A Librarian service, or e-mail your questions to lyref@fau.edu.


Interlibrary Loan

Use Interlibrary Loan (ILL) to submit requests for books, journals and other library materials that are not available through the FAU Libraries.  ILL can also be used to request the delivery of FAU library materials from one of its campus libraries to another.  See the Interlibrary Loan FAQs web page for additional information about ILL.

First-time users need to create an account with ILLiad, the Libraries' interlibrary loan system.  Please read these important points:

  • Log onto ILLiad to check the status of current and past requests.
  • When making a request, select "Distance Learner" in "Patron Status."
  • Students are responsible for updating their contact and mailing information in their ILLiad account.

Books that are not owned by FAU but are requested and received through ILL must be picked up at an FAU campus library; select a delivery location preference in your ILLiad account.

Document Delivery

Through their ILLiad account, distance learners can request delivery of FAU-owned books by U.S. Mail and photocopies of journal articles by e-mail.  These materials will be sent to the address provided in their account.  See the Document Delivery page for additional information.

Course Reserves

FAU distance learning students who need to access online or electronic course reserve materials for their classes will find them on the FAU Libraries Course Reserves site. Adobe Acrobat Reader is required to download them.  A free download of this software is available at the Adobe website.

FAU faculty who are teaching distance learning courses can provide online class materials by using the Course Reserves service.  Consult Faculty Guidelines for FAU Course Reserves for additional information. 

Technical Problems

Having a problem with a specific library resource or service? Consult the following service points:

Problem: Contact:
Unable to connect to the Internet. Your Internet service provider
Unable to connect to the FAU Libraries web site. FAU OIT Help Desk
PH: (561) 297-3999
Difficulty accessing information from a database or with finding library materials. FAU Libraries Reference Desk
PH: (561) 297-3785
E-mail:  lyref@fau.edu
Unable to access an electronic resource with an OWL Card. Access Services Department
PH:  (561) 297-6911
E-mail:  lycirc@fau.edu
Need help creating a search strategy for your research. FAU Libraries Information Literacy & Instructional Services
PH: (561) 297-4318
E-mail: lyilis@fau.edu.
Need an orientation to the Libraries' resources.

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Last updated 5 October 2017

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