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UBorrow


What is UBORROW?
UBorrow allows you to request materials directly from participating libraries within Florida's state university/college library system.  This unmediated borrowing service increases your access to the collections of the other state universities and colleges in Florida and delivers more quickly than standard Interlibrary Loan.

Click here for an overview of the steps to requesting materials through UBorrow.

How does it work?
You can access UBorrow two ways.  When searching the FAU Libraries catalog, click on the blue UBORROW link towards the top right corner of the search results page.  This will take you to the Florida Universities Library catalog, showing all the available items within the university/college system.  If you want an item, click on the UBORROW icon again, provide your Owl Card number, and select where you want to pick up your item.  You will receive an email in a few days letting you know that your item is ready for you.  You can also access UBorrow directly by clicking on  the Florida Universities Library catalog link under QUICK LINKS on the left side of the FAU Libraries homepage.

Who is eligible?
FAU & PBSC South students, faculty and staff who have an active library account are eligible to place requests through UBORROW.

What can I get through UBorrow?
Currently you may request only books. 
Plans for later phases include adding article requesting, and requests beyond Florida's state university/college system.

How long does it take to get a UBorrow item?
The average time to receive items is five business days.

What if the item I requested is not available?
If the item you requested is not available at any of the libraries in the state university/college system, your request will be automatically forwarded to our Interlibrary Loan service at FAU.  You will receive an email with a link prompting you to login to ILLiad.  From there, your request will be populated in the ILLiad request form.  You simply need to click SUBMIT. 

What are the loan periods?
You are given 45 days from the time the item arrives on campus.  Again, you'll receive an email as soon as your item is received and ready for pickup. 

Can I renew my loans?
You may request one renewal for materials borrowed through UBORROW.  Please note, this is a request, so you will want to place your request several days before your item is due.  After you place your request, you will receive an email notifying you of the new due date or that your request was denied.  Renewal requests can be submitted within one week of the due date.

What happens if my items are overdue?
You will receive email notifications about your overdue UBORROW items just as you do for the items that you borrow from the FAU Libraries.  Fines also apply for all overdue, lost, and damaged UBORROW loans.  See circulation policies here.

Where can I return my items?
You can return your UBORROW items at the libraries on the Boca Raton or MacArthur campuses and the remote book drops on those campuses. 

Why do Ebooks have a UBorrow button?
Some Ebooks listed in the catalog may be electronically available to only one institution. The UBorrow button will allow you to request a print copy.

Can I use UBorrow from my home computer?
Yes, you can access UBorrow anywhere simply by logging in to your home library's'catalog.

How will I know when my UBorrow book is ready for me to pick up?
You will receive an automated email notifying you when your UBorrow book is ready for you to pick up. The email will also confirm the pickup location of your requested item.

What if I don't get an email notice?
Check your junk/spam folder for messages and add lycirc@fau.edu to your approved/safe senders list.  Contact us at lycirc@fau.edu or 561-297-6911 to update your email address.  You can also sign up for text alerts here.

How many books can I borrow through UBorrow?
UBorrow allows 100 active requests at any time.

Can I see my account?
Yes. All of the books you have checked out, the books that you've requested, and the due dates for your home library and for all UBorrow requests may be viewed online by logging into your account. This allows you to monitor all of your obligations to all participating libraries at any time. You are responsible to return all materials by given due dates. Log in to see your account.

What happens if one of my UBorrow books gets recalled?
Recalls require patrons to return materials within 7 days of receiving the recall notice. Materials must be checked out to a patron at least 7 days before they are subject to recall.

Can I borrow two copies of this book at one time?
UBorrow will allow only one request per title at a time to be loaned to a patron.

Who can I contact for help?
Call 561-297-6911 (Circulation Desk in Access Services) or 561-297-0563 (Interlibrary Loan) for questions or assistance with UBORROW.  Or email us at lycirc@fau.edu.

 


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Last updated 14 August 2014
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